When it’s time to upgrade employee smartphones, your business needs to worry about backing up data, clearing the memory, and figuring out the best way to get rid of the old devices. According to Business Insider, the average smartphone upgrade cycle reached 22 months in 2012. This time frame could continue to increase as carriers drop subsidized plans.
With such a brief window of use, it’s likely your business will end up with a stockpile of functional but unused devices.
Those old phones may still have some life in them—and you may want to consider repurposing them instead of dumping them in an electronics recycling bin.
Backing It Up and Clearing Your Data
Regardless of what’s going to happen to the smartphone, your first task is wiping the data off of it. This usually means backing up all the information on the device and performing a factory reset to erase any confidential information. Android phones can back up data a few ways: via Google’s Cloud, backup applications, and connecting to a computer to manually copy data. iPhones, on the other hand, can rely on the iCloud backup process.
Once you’re backed up, remove any SIM and microSD cards the phone supports, and then run a factory reset to clear any and all data. CNET recommends connecting the wiped phone to a dummy account and wiping the device a second time to further protect your information.
Repurposing Old Smartphones
Your business can extract some extra value by giving old devices a second life. Keeping an older device or two around the office in a shared area as a social media access point is a great way to provide content for your company’s social media accounts. If your company is doing something newsworthy that your audience would be interested, snap a photo of it on the phone and post it to Facebook and Twitter. Employees can also use the device to respond to questions posed on those social media accounts.
Smartphones can break fairly easily. A new device can easily run $400 to $700, while replacement plans on devices can get pretty expensive. Be your own device replacement insurance policy, and consider keeping a few of the two-year-old phones around to replace lost or damaged devices to hold employees over until the smartphone can be properly replaced. While using a two-year-old phone lacks the “new and shiny” feeling, it’s more manageable than a shattered screen. The software and hardware on the slightly older device may not be cutting-edge, but it’s probably far from obsolete.
Alternatively, there’s a second-hand market for smartphones to replace broken devices and avoid paying a premium on new devices.
With a little effort, a smaller business can resell the unused devices on sites like eBay to recoup some of the value to put towards replacements. If your business doesn’t want to repurpose the phone internally, Mashable recommends donating the device to the troops, domestic violence victims, or another charity like the One Fund for Boston Marathon tragedy victims.
Questions? Get in touch with your local MSP.