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IT Disaster Recovery Posts


The System Is Down: How To Stay Online When Your Service Provider Is Offline

Tuesday, September 12th, 2017

It’s easy to take a functional Internet connection for granted until it’s no longer working. When that Internet connection inevitably goes down, your business could be left scrambling to figure out how to keep working until service is restored. The best solution your business can utilize is to develop an advance plan for business continuity in the event of an Internet outage.

Purchase a Secondary Service

The safest and most reliable strategy your business can rely upon to work around Internet outages is to purchase a secondary Internet service. This service doesn’t need to be as high-speed as your main connection and it should be viewed as a safety net. The transition process can be as straight-forward as switching which modem connects to the office router.

Additionally, your business should invest in a different backup connection technology than your main connection; if your main connection comes from cable, try considering a DSL or T-line. If your business runs on a fiber service, your secondary platform can be from a cable provider. However, the secondary provider option may not be the most cost-effective solution for businesses with fewer than two-dozen employees.

Go Mobile (Internet)

Mobile Internet connections are another viable continuity option for smaller businesses: a tethered smartphone or mobile hotspot can work as a backup. The mobile option works well for smaller businesses and remote-employees. After all, mobile connections aren’t as fast and can lead to substantial data charges for businesses moving large amounts of data, so it’s not a good option if your business needs to move large files. Your corporation can also look outside of the cellular service providers for dedicated 3G/4G/LTE-based ISPs as an alternative secondary service option.

Nearby ISP Hotspots

If your company works out of a large office building with many nearby businesses you may be able to lean on your neighbors for some extra backup. Some ISPs offer Wi-Fi hotspots over all their rented modems. Then, if your business is on Verizon DSL and experiences an outage, you can use your home subscription to connect to a nearby Xfinity hotspot.

Hit the Street

If your employees need to get back online to handle immediate work, your company’s last line of defense is to lean on public Wi-Fi. You can find these hotspots at local libraries, cafés, coffee shops, and other storefronts. However, this comes with some major potential security risks; your employees shouldn’t come to rely on it with extremely confidential information.

One such risk is that it’s very common for hackers to set up “spoof” hotspots that resemble business hotspots, but are actually designed to steal your information. In other words, you have to make sure local hotspots are legitimate before using them. Keep a list of nearby secure Wi-Fi hotspots your employees can use in the event of an Internet outage. It’s of the utmost importance that this list is devised in advance because there are inherent risks in using another business’s Internet connection.

Never let an Internet outage keep your company from working: formulate an advanced backup plan so that your vital staff can keep working. If your company is looking for help developing an outage plan, the IT consulting experts at MPA Networks can help. Contact us today!

The Internal SMB IT Security Threat: Overconfidence In Cyber Security Preparedness

Tuesday, August 15th, 2017

According to a 2017 published study by Advisen and Experian, one of the biggest threats facing small businesses comes from within, such as overconfidence in the organization’s ability to protect itself and recover from cyber security attacks. While businesses in the survey aren’t claiming to have exceptional cyber security plans and policies in place, there is a disconnection on how well prepared companies  believe they are compared to third-party security experts. Modesty is an often overlooked virtue in business cyber security; knowing that your business needs to continually evolve and improve practices is a defense mechanism of its own.

The People Problem

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Hackers are shifting their attention to a different part of the system when trying to break in: the human aspect. Hackers are using increasingly sophisticated phishing scams through email, web-linking, and phone calls to trick humans into handing over information instead of dealing with strong technical security implementations.

According to the Experian survey, “80 percent of legal experts and 68 percent of brokers were concerned, versus just 61 percent of risk managers”, pertaining to employees able to successfully identify and avoid phishing and social engineering attacks. Businesses, then, need to emphasize employee education on avoiding phishing and social engineering attacks.

Internal Vs. External Perspectives

According to the Experian survey, on a preparedness scale of 1-to-5, business risk managers rated their employee education programs 3.36. However, legal experts and data brokers gave those same programs 2.91 and 2.57 scores respectively. This disconnect is important because it shows that businesses tend to realize that they have a lot of room for improvement but they undershoot how far their practices need to grow.

Fortunately, firms aren’t as off-base when it comes to assessing preparedness versus other businesses: 54 percent of companies report that their IT security preparedness is better than their competition. Employees further removed from the metaphorical front-lines may be more confident. According to a Deloitte study, 76 percent of business executives are “highly confident” in their firm’s ability to respond to a cyber security attack.

Looking Ahead

Different businesses face different challenges. According to a FICO survey, telecommunications businesses were the most confident whereas healthcare organizations were the least confident in their company’s cyber security protection. However, the healthcare industry perspective could stem from hackers narrowing-in on the hospitals and healthcare providers as the top target. The legal industry and financial service industry businesses are also major targets for cyber attacks.

The silver-lining in the Experian survey is that businesses and security experts are in agreement on what their biggest security concerns should be: phishing for personal/financial information, ransomware attacks, and IoT vulnerabilities. Is your business looking to improve its cybersecurity practices? The IT consulting experts at MPA Networks can help. Whether it’s through desktop support and management or disaster recovery solutions, your company can always work to improve cyber security. Contact us today!

Is Your Office Router Secure?

Tuesday, July 25th, 2017

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In June 2017, WikiLeaks released secret documents that exposed the tools the CIA uses to infiltrate public and private networks through routers. These documents have shined a light on how easy it is for someone to hack a router.

This begs the question, are your business’ IT security practices keeping your data safe? Is your office router secure? There’s plenty your business can do to protect your routers, which are often loaded with security holes from nefarious individuals. Here are some tips to help keep your router secure.

How to Secure Office Router: Change the Default Admin Name and Password

It’s very common for routers to ship with manufacturer-specific default admin credentials – these are often as simple as using the name “admin” for the admin name and having a blank password. Changing these to a unique name and secure password will go a very long way in protecting your network. To put the severity of this issue into perspective: hackers took advantage of default credentials on IoT devices to launch a massive attack on important Internet infrastructure servers in late 2016.

The information is easily accessible. There are websites like routerpasswords.com that store the default credential settings for just about any router on the market. However, these sites themselves can be helpful for individuals who reset a device to factory settings and forget the default credentials.

Change the SSID

LifeHacker recommends changing your network’s broadcast name, or SSID, because the default names usually give away the router’s manufacturer and may give hints as to the model number. Knowing the brand makes it much easier to break into a router because manufacturers tend to leave the same security holes across many models.

Change the Firmware

If the router supports its alternative firmware like DD-WRT or Tomato, installing either will give the router a security edge. In addition to changing the firmware to something other than what the manufacturer uses, which will render brand-specific firmware exploits useless, these alternative firmware implementations are more secure than what comes stock. If you can’t change the firmware, just make sure your IT staff keeps the router running the latest official version.

Disable Unused Features

Improve router security by turning off any feature your company isn’t using. Disabling features can also disable the security exploits that existing within the features themselves. Unused features can include things like remote administration, Telnet access, WPS, and UPnP.

How to Tell If You’ve Been Hacked (and What to do Next)

A good hack is an invisible hack, so your business should periodically check to see if your network security has been compromised. Hackers can try to accumulate a massive network of hacked routers to perform IoT botnet-style attacks, which may only show occasional performance drops as symptoms.

Checking the router is pretty straightforward. Technology expert Kim Komando recommends using the online tool F-Secure Router Checker to scan for issues. If the test identifies a hacked router, the fastest way to resolve the problem is to run a factory reset on the router, update the firmware, set secure credentials, and reconfigure the network.

The router is just one part of your company’s network; the experts at MPA provide network management services that address both performance and security.  Contact us today to learn more!

Spare Computer Parts: Which Ones To Keep For Disaster Recovery

Wednesday, July 5th, 2017

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It happens in every office eventually: an employee is going about their workday and suddenly their computer or monitor won’t turn on. Fortunately, there’s gold in those unused desktops and laptops stuck in the storage closet. Aside from the computers having literal gold in some components, your business can reuse spare, compatible parts from storage as a quick disaster recovery fix. With a little know-how of modular computer parts, a quick swapping can get your staff back to work right away.

Plan Ahead for Reusing Computer Parts

The replacement part storage strategy is particularly helpful for businesses that replace devices on an as-needed or staggered basis as opposed to all at once. Do not spend money on parts you may or may not need in advance: instead, take from computers that are no longer in use. If a laptop’s motherboard fails, its SSD can be used to fix another device with a broken storage device and the RAM can be used to upgrade another laptop.

Your IT staff will need to know which parts to keep around, how many of those parts to keep, and how long to keep them around for. The average computer replacement cycle has grown to five-to-six years, which created a longer part compatibility time frame. If a device breaks after four years, its working parts can help fix other devices for at least another two years. Realistically, your IT staff should only keep two or three of each replacement part on hand to manage repairs. After all, this is a disaster recovery strategy, not a repair shop.

Computer Parts to Keep

  • Hard Disk Drives and Solid State Drives: Both laptops and desktops can use replacement storage devices to restore failing ones or increase total storage space. Storage device failure rates can be fairly high in comparison to the rest of the system. Remember to properly dispose of unused storage devices to avoid data theft.
  • RAM: Keeping a few RAM modules on hand works well for replacing broken parts and upgrading aging computers. However, these parts come in laptop and desktop variations and lose compatibility across generations.
  • Laptop Batteries: Battery storage capacity degrades through subsequent charges, so if your business has several laptops of the same model, keep the batteries from the first few that fail in order to replace batteries for the working ones down the line.
  • Power Supply Unit: Keep one or two desktop power supply units in storage to replace failing ones. These devices usually have limited compatibility issues, except with high-performance machines.
  • Video Card: Desktop video cards tend to produce substantial heat and are consequently prone to failure. While swapping one may require a bit of legwork to adjust the drivers, it is much faster than ordering a replacement.
  • Cables: Since cables bend, they may wear down over time. Hold on to a few extra SATA, USB, and Lightning cables to avoid having to buy new ones. For proper storage, tie up all cables.
  • Peripherals: While these devices tend to last a long time, they seem to break at random. Keep a handful of spare keyboards, mice, and monitors around just in case.

Any parts your business doesn’t intend to keep should be recycled or otherwise properly disposed of. If your business is looking to improve its strategies with disaster recovery and desktop managementcontact the experts at MPA Networks today!

79% of Businesses Were Hacked in 2016. Was Yours One of Them?

Tuesday, June 27th, 2017

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Getting caught off-guard in a cyber security attack is a disaster for any business, large or small—and the frequency of attacks is only getting worse.

According to the CyberEdge 2017 Cyberthreat Defense Report, hackers successfully compromised security at least once for 79.2 percent of businesses over the last 12 months.

These figures may be alarming, but keep in mind that all businesses can (and should) be taking proactive steps to prevent attacks, and to make a quick recovery from any breaches. Here’s how you can protect yourself, with help from a Managed Service Provider.

Increase in data breaches

Even if your business has not been attacked in the past year, the odds of staying under the radar aren’t in your favor. In 2016, businesses experienced a 40 percent increase in data breaches over 2015. The situation is especially bad for smaller businesses: 60 percent of small companies that suffer a major cyber attack go under within six months.

Less severe incidents are more common, but businesses are typically ill-prepared for them. A staggering 63 percent of small business owners report their websites have come under attack by hackers or spammers; of those attacked, 79 percent say they have no plan for what to do if it happens again. Most businesses find that mobile devices and social media services are the weakest links in their online security.

Protective Measures against Cyber Attack

The best protective measures against digital security threats are to secure networks, websites, applications, and social media platforms, and to implement a reliable backup system. The following tips provide a baseline to help your business minimize its security risks:

  • Use unique, secure passwords for all accounts including internal services, external services, email, and connected social media to prevent data breaches.
  • Activate “2-Step Verification” for applicable services.
  • Use Secure HTTP for websites and applications that pass personal information.
  • Take advantage of desktop management services; make sure computers are running up-to-date software to minimize exposure to known security holes.
  • Keep antivirus and anti-malware software updated; run scans on a frequent basis to protect from malware infections.
  • Program internally developed services to prevent SQL injection.
  • Secure the Wi-Fi/Internet and manage employee credentials.
  • Secure mobile devices, tablets, and laptops so they can be disabled if lost or stolen.

In Case of Emergency: Disaster Recovery

Ransomware is major concern for businesses these days: 61 percent of businesses say they were compromised at least once by malware demanding payment to return data. Unfortunately, some companies that decide to pay the ransom still don’t get their data back. The best thing your company can do to protect itself from ransomware is to limit the amount of damage an attack can do through backup and disaster recovery. Using the “3-2-1 backup rule” and running frequent backups can be the difference between losing all of your data permanently, and losing a single day’s work.

Digital security should never take a break. If your business is looking to build a better defense against cyber threats, the experts at MPA Networks can help with both desktop and server management. Contact us today to learn more.

The Three Copies Rule: Why You Need Two Backups

Wednesday, May 3rd, 2017

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Anyone who has ever lost years of work due to computer failure will tell you that backing up your devices can save you considerable heartache and frustration. Reliable, redundant, and regular data backups are your business’s best strategy for disaster recovery—but two copies of your data may not be enough.

IT pros across the world have developed the “3-2-1” backup philosophy to maximize your restoration capacity following a data disaster.

The “3-2-1” Concept

The “3-2-1” approach is simple:

  1. Store three copies of your data.
  2. Utilize multiple storage formats.
  3. Keep one copy off-location.

TrendLabs says that having two backups of your data (meaning three copies total) is all about redundancy. IT professionals have nightmares about experiencing computer or server failure and preparing to restore the backup, only to find that the backup has failed as well. Your business can prevent this situation only by keeping two backup copies of all your important data.

We can’t stress often enough that three copies means three separate devices. Backing up data to a second hard drive in the same computer, or a connected SD card, does not count. This will only protect your data in the event that one of the hard drives breaks.

Some useful backup devices include:

  • External hard drives
  • NAS
  • Cloud storage
  • DVD/Blu-Ray discs
  • Flash drives
  • SD cards

Two Formats: Diversify Storage Media

Using different types of storage for backup improves reliability: It not only diversifies the factors that could cause the backup to fail, but also acts as an extra layer of protection. For example, if both backups are on external hard drives and exposed to a large magnet, both would be destroyed. However, a second copy stored on optical media or a flash drive would survive.

The two backup locations could include a backup external hard drive and cloud storage, or a DVD archive and an onsite NAS server. According to PC & Tech Authority, NAS servers are a great backup option for offices with several networked computers. We’ve discussed storage format longevity in previous blog posts if you need help deciding which one is right for you.

Keep at Least One Copy Offsite for “Catastrophe Recovery”

Catastrophe recovery is another way to describe a worst-case disaster recovery scenario: for instance, the hard drive didn’t fail, but a flood leveled your office, or someone stole both the computer and the backup in a burglary. In order to prevent an outright catastrophe, it’s not safe to keep every copy of your important data under the same roof.

This means, of course, that one of your backup copies should be stored in a secondary locationthe farther the better. The offsite backup could be, for example, a cloud backup, or an external hard drive stored in a bank deposit box. When working with a non-cloud, off-site solution, it helps to swap out two storage devices on a weekly basis.

If your company is looking to streamline its disaster recovery practices with IT Managed Services, contact the experts at MPA Networks today.

The Dock Returns: Anticipating Trends for Productivity Potential

Wednesday, April 19th, 2017

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Samsung’s March 2017 announcement that its flagship smartphone would support first-party peripheral that makes the device work like a desktop computer could mean big changes for how people look at their productivity devices.

While this is not the first attempt to treat a smartphone as a computer substitute, it is the first time a market shipment leader put its weight behind the concept.

Business and IT professionals should watch these trends closely, because new ways of looking at existing technological mainstays may offer incredible opportunities to increase productivity.

A Note on Convergence

Samsung’s dock is another indication that the smartphone, tablet, laptop, and desktop device classes are gravitating towards convergence. Tablets and smartphones overlap each other in use and functionality: In many cases, you would not be able to tell the difference between a large smartphone and a small tablet outside of the ability to make phone calls.

Galaxy S8 Dex Dock

The Samsung Dex allows any Galaxy S8 user to connect the device to a charging dock that augments the smartphone with a desktop monitor over HDMI and USB peripherals. When connected to the dock, the Galaxy S8 display switches to a more computer-esque interface, making the phone function like a “fake desktop.” This is excellent for business continuity for three reasons:

  1. Employees can take a highly portable device with them anywhere they go, which can be plugged into a dock when available to function as a primary productivity device. It’s easier to carry a phone around than a laptop.
  2. Employees will no longer need to use a dedicated workstation. This means employees can easily relocate their main device.
  3. Sharing a desk workstation will be much simpler. Instead of requiring a centralized server and individual login credentials, employees can simply plug in their mobile device.

Similar third-party devices exist for laptop augmentation, such as the Mirabook, which works for both Android and Windows 10 devices. If these docks add support for multiple devices including multiple operating systems, this platform could be incredibly useful for businesses.

The Motorola Atrix Legacy

Businesses have been working on expanding smartphone capabilities to emulate what a traditional computer can do almost as long as the smartphone and tablet device classes have been popular. The Motorola Atrix, released in late 2011, is the first well-known example of turning a smartphone into a netbook. However, earlier takes on the convergence concept didn’t perform well because of high costs ($300-$500 for the Atrix compared to $150 for the Dex) and missing functionality.

Nintendo Switch Dock

The Nintendo Switch, released in March 2017, is a tablet-like device that connects to a dock to work like a traditional console on a TV. With the system selling well, the Switch will serve as the first tablet-like device millions of people have in their homes that works with a dock. “Living room infiltration” can make the public more comfortable with the dock concept, which could lead more people to try docks with other devices. The Nintendo Switch could do for docks what the Playstation 2 did for DVD video.

Even without the dock, the tablet and smartphone industry is pushing towards convergence. For example, Apple is selling the iPad Pro as a laptop replacement device with reasonable success. However, backup and disaster recovery will be more important than ever with docks—mostly because smartphones are easier to break and to lose than desktop computers.

Our IT consulting experts at MPA Networks are ready to help your business look into technology opportunities like the Dex dock. Contact us today.

Avoiding Disaster: Overheating Computers

Wednesday, April 5th, 2017

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If one of your office computers always seems to shut down or slow to a crawl at the busiest of times, you may have a case of overheating on your hands—especially if IT can’t find anything wrong on the software level. Performance hiccups might seem like a mere nuisance, but overheating shortens the lifespan of a computerModern computers are designed to protect themselves from dangerous temperatures, but they can’t prevent all long-term damage.

You can increase productivity and avoid disaster recovery situations in your workplace by making sure your computers are operating at safe temperatures.

The Symptoms

An overheating computer will exhibit one or more of the following symptoms:

How to View Temperatures

The easiest way to tell if a computer is overheating is to take its temperature via software. Your staff can install monitoring programs like CPUID’s HWMonitor or Almico’s SpeedFan for Windows devices, or enable CPU temp viewing on a Mac to get active temperature readings.

These programs show current operating temps and indicate overheating with red colored text, a fire icon, or a warning. Have employees keep an eye on the monitor program during normal work: If the test identifies a heating problem, it’s time to resolve the cause.

Ambient Temperature

Ambient temperatures, or the temperature of the room the computer is in, boost the base temperature of computers and cause parts to run hotter than usual. These problems could simply be the result of the room lacking climate control, or other nearby devices blowing hot air in the direction of the computer.

This is one of the reasons that server rooms feature extra cooling. Either reduce the environmental temperature, or move the computer to a cooler area.

Insufficient Fan Cooling or Blockage

Problems with the computer’s built-in cooling system can lead to overheating during regular use. In some instances, cooling fans can wear out over time.

With desktop computers, the system may have been designed with fans powerful enough to push adequate air through the case. This can usually be resolved by adding new fans or swapping in larger fans to move airflow in the front of the desktop case and out the back. On the outside, physical objects within 6 inches of the fan vents can hurt airflow. On the inside, loose cables and new components can restrict airflow.

Dust Buildup

Dust buildup can restrict airflow and cause a computer’s temperature to increase. While dust alone won’t typically break a computer, it can amplify other problems associated with overheating. We’ve talked extensively in the past about how dust buildup can cause crashes. Laptops generally do not have this problem as they don’t move as much air.

Failing Thermal Paste

Computer CPUs use a compound called thermal paste or thermal grease to help transfer heat to the cooling system. It’s possible for this material to wear down over time, which makes it far easier for a computer to overheat.

The solution is to disassemble the computer and replace the compound, but the process requires substantial expertise (especially with laptops) and can break the computer if done incorrectly. If this is the problem, it’s best to defer to the experts.

If your business is looking to keep its computers and network infrastructure running for maximum productivity, contact the IT managed services experts at MPA Networks today.

Network-Attached Storage: Data Backup and Transfer Options for Small Businesses

Thursday, March 9th, 2017

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Network-Attached Storage (NAS) servers are a great asset for small businesses managing data. For the uninitiated, NAS is essentially a streamlined server designed specifically for sharing files between devices.

Because of their simplified nature, NAS devices are typically easier to use and substantially more cost-effective than full-fledged servers.

While most NAS solutions are space-efficient standalone server boxes, some higher-end routers can also be used as NAS devices by attaching an external hard drive. If your office is looking to increase productivity and improve disaster recovery, NAS may be worth its weight in gold.

Easy-to-Use Data Storage

NAS devices work as an inexpensive, easy-to-use data storage option for your business. These devices are so simple to configure that your office doesn’t even need to have a local IT staff to use them. Once configured, accessing the storage can be as simple as using Explorer or Finder as you would with any internal storage device.

Practical Backup and Recovery

In their most practical form, NAS devices can be used as a backup and disaster recovery option for office computers. This way, if a computer hard drive fails or a laptop gets destroyed, your staff can recover recent versions of important documents and files.

However, NAS does not replace the need for Cloud or off-site backups for vital information. An office fire, for example, would wipe out desktop computers and the NAS. Combining both NAS and Cloud backup processes gives your business the best level of protection from data loss.

Faster Information Sharing

NAS is also a viable business continuity option as it does not require Internet connectivity to work. Employees who use multiple devices, such as a laptop, desktop, and tablet, can use the NAS to access the same files from any deviceThese data servers are also excellent for employees collaborating on the same files; gone is the need to use email or Cloud storage to sync or send updates.

Cost-Effective Hardware Comes at a Price

NAS devices aren’t as sophisticated as traditional servers. Designed only to focus on sending and receiving data, they offer substantially less processing power. You won’t be able to use a NAS device to run an email server, for example, or to run any server-based applications. For these, you’ll need to look into server management solutions.

Because of this trade-off, however, NAS devices cost a fraction of the price of a dedicated server. Moreover, your business doesn’t need to worry about wasting money buying too much or too little storage because you can install additional hard drives in the NAS device as needed.

Security Issues

As mentioned above, NAS servers should not be used as a replacement for an off-site, Cloud-based backup. IT professionals often recommend storing important data in at least three locations: two “on-site,” which includes the computer and the NAS, and one “off-site,” like a Cloud service. Additionally, if your business is using NAS storage, you’ll want to make sure it is only visible to authorized individuals. Security in this case could include something as simple as password-protecting the Wi-Fi.

Use our wealth of knowledge at MPA Networks to your advantage to meet your business’s server and storage needs. Contact us today.

8 Spring Cleaning Tips for Your Office Computers

Wednesday, March 1st, 2017

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When it comes to your office computers, a little bit of spring cleaning goes a long way. Sure, cleaning office computers can seem tedious. But think of it like preventative maintenance on a vehicle: In the best-case scenario, you’ll never know all the breakdowns you avoided.

Keeping your office computers clean and healthy minimizes your risk of downtime and increases productivity.

Here are 8 tips for your next round of spring cleaning:

1. Update All Software

Run updates and patches for the operating system, commonly used programs, and security software on every system. Program and operating system updates don’t just add features; they’re loaded with security updates that keep your devices safe. Most problems with computer security exploits stem from outdated software that allows hackers to break through established breaches that the developer already closed, so running updates and patches is your best line of defense.

2. Run a Full Anti-Virus Scan

After updating all the software on the computer, run a full anti-virus scan to catch any malicious software hanging out on the device. Active anti-virus protection does a good job of safeguarding the system against infections, but sometimes malware slips through the cracks.

3. Run a Full Anti-Malware Scan

Anti-virus programs go after specific, high-risk malware infections, meaning lower-level malware can still find its way onto your computers. Anti-malware programs including Malwarebytes and Spybot are better equipped to identify and remove malware that the anti-virus misses.

4. Defragment the HDD

Older PCs with traditional Hard Disk Drives (HDDs) may experience load time improvements from an annual drive defragmentation. However, newer Windows systems—and all currently supported Mac OS versions—handle this process in the background, so you don’t need to worry about it. If the computer is running a Solid State Drive (SSD), do not bother with the defragmentation process.

5. Remove Unnecessary Launch Programs

It may seem like every program installed on your computer wants to launch itself at startup—even those you rarely use. Removing unnecessary programs from the system startup can help improve performance and reduce login times. Windows 10 features a handy “Startup” tab on the Task Manager that lets users quickly toggle which programs launch with the system.

6. Check and Create Restore Points

Restore points can be a major time saver in returning a compromised computer to full operation. Restore points reverse most of the damage caused by malware and bad configurations, all with minimal effort. Check whether the computer is already using them, and create one if it isn’t.

7. Run a Full Backup

Backups are like restore points for when very bad things happen to a computer. It’s best practice to make at least two backups of a given computer’s files, and store them in different physical locations. This ensures that in the event of catastrophic loss, all the data saved on the computer up until the backup point is preserved. Mashable recommends verifying if automated backup services like Time Machine and Windows Backup and Restore are actually working.

8. Bust Dust on Desktops

This part of the spring cleaning process is literal. As we’ve previously discussed, excessive dust inside a computer obstructs airflow, which can cause crashes due to overheating and even damage components. CNET has a helpful guide on how to go about the dustbusting process.

A little spring cleaning makes for a more efficient office and stronger disaster recovery. The expert desktop support and management staff at MPA Networks is ready to help your workplace in San Mateo, San Francisco, the South Bay, and other Bay Area cities implement better practices. Contact us today for more information.